• - Urology (Clinical) - East
  • Philadelphia, PA, USA
  • Full Time

Reports To:  Regional Sales Director (RSD)


Position Summary:

Responsible for training customers on how to use Ambu Visualization products effectively and assist them to realizing the clinical value of the products and drive product adoption and utilization.  Trains customers on the effective use of Ambu Visualization products, assists them on realizing the clinical value of the products, and drives product adoption and use.


Essential Functions and Responsibilities: 

  • Develop strong relationships with the sales teams by partnering as a resource with the RSD/AVP and Account Managers to identify target accounts
  • Become a recognized expert in product/clinical technical competencies, answer a wide range of questions concerning clinical applications
  • Provide technical and clinical support during surgical procedures
  • Facilitate first-class customer training, guidance and support by sharing extensive knowledge and ultimately increasing account utilization
  • Conduct training sessions to individuals or groups to ensure all relevant clinical personnel are fully trained and competent in the use of Visualization products
  • Communicate frequently, reporting on case notes and product and clinical feedback regarding market account intelligence to relevant stakeholders
  • Using standard methods of transportation, travel to client locations
  • Perform written communications to correspond with clients and superiors
  • Perform verbal communications to clients and company personnel


Performance Criteria: 

  • Provide a consistent high level of service to clients
  • Ensure compliance with all stand operating procedures (SOP's)
  • Ensure 100% accuracy of all documentation submitted to company
  • Maintain complete and accurate communication to RDS/AVP and Marketing
  • Train all converted accounts assigned within CTS's territory
  • Support and train all key personnel and end users
  • Achieve a high level of user/customer satisfaction from training sessions.
  • Up to 75% overnight travel to support assigned region
  • Training sessions may be held on nights and weekends as needed
  • Participate in Regional, National Sales Meetings, and Conferences as assigned


Qualifications and Skills: 

  • 3+ years of clinical experience in a patient care setting
  • Experience working in Urology
  • Nursing Degree, Surgical Assistant, Bachelor's or equivalent work experience
  • Candidate should be comfortable in a physician and clinical/patient care environment
  • Experienced delivery presentation to clinical personnel
  • Must live within assigned territory
  • Full understanding of relevant guidelines and policy in the Critical Care Environment.
  • Extensive experience with Urology procedures including but not limited to: bladder cancer (diagnostics), endourology, Women's Health (OABIncontinence), urology oncology
  • Confident, personable individual with the ability to engage with clinical personnel
  • Proficient in Microsoft Office – PowerPoint, Excel, Word
  • Able to work successfully in a team environment
  • Valid driver's license, and willingness to fly
  • Must be proficient in all clinical, modality and product experience must be current

This position has been closed and is no longer available.


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